Shipping Policy

Shipping Policy

Fast Shipping: Our goal is to deliver your order as quickly as possible. Most orders are processed and shipped within 1 - 2 business days. Expedited orders ship within one business day. Our business days are Monday through Friday, excluding holidays.

Shipping Methods UPS Real-Time Rates: We utilized UPS real-time rates to ship all orders.

Expedited Shipping: Expedited shipping options are available for an additional fee during checkout. These orders ship within one business day.

PLEASE NOTE: Expedited orders do not deliver on weekends.

BTITactical.com is not responsible for lost, damaged or stolen packages.

Do you have a question? Feel free to contact our customer relations department via email or at 708-417-1657 (M – F 9AM – 5PM CT). We will be happy to help.

APO/FPO Shipping

All packages are sent USPS Priority Mail only. The Military Mail system is notoriously slow and unreliable. Please allow up to 6 weeks for delivery. For the best rate possible, be sure to select the United States as your country when shipping to APO/FPO addresses. We do not always receive tracking number for APO/FPO shipments. If we do receive tracking information, the package is only traceable until it is received at the military address. PLEASE NOTE: USPS will not ship items containing Lithium batteries overseas.

 

Additional Information

Order Tracking: Most orders will receive a tracking number via email after the order has shipped. Please contact our customer relations department to check on the status of orders that do not have tracking available.

Multiple Packages: Orders may ship from different warehouses or in multiple packages to ensure prompt delivery. Please refer to the orders tab in My Account for the most up-to-date shipping information.

Alaska & Hawaii:

We ship via USPS and UPS for customers placing orders shipping to Alaska or Hawaii. USPS can take up to 7-10 business days for delivery. A live quote is generated during the checkout process. 

PLEASE NOTE: USPS will not ship items containing Lithium batteries overseas.

Guam, Puerto Rico & U.S. Virgin Islands:

A rate will be calculated at the time of purchase when shipping to these locations. All packages are sent via USPS Priority and are fully insured. 

PLEASE NOTE: USPS will not ship items containing Lithium batteries overseas.

PO Boxes:

We do not ship to standard PO Boxes. We require a physical address to process your order. We apologize for any inconvenience this may cause.

International Shipping

We currently do not ship internationally. We apologize for any inconvenience.

Holiday Shipping

During holidays, shipments could be delayed due to store closures. These closure dates may vary. For more details, contact our customer relations department via email or at 708-417-1657 (M – F 9AM – 5PM CT).